Terms and Conditions
Last Updated: 4th September 2024
These terms and conditions (the “Terms”) govern your use of our website, www.healthyme-weightloss.co.uk (the “Site”). This Site is owned and operated by HealthyMe. By accessing or using our Site, you agree to be bound by these Terms. If you do not agree with any part of these Terms, please refrain from using our Site.
Age Restriction
Our services and Site are intended for individuals who are 18 years of age or older. By using this Site, you represent that you are at least 18 years old. If you are under 18, you are not permitted to access or use our services or Site. We do not assume any legal responsibility for false statements about age.
Intellectual Property
All content published and made available on our Site, including but not limited to text, images, graphics, logos, and branding, is the property of HealthyMe or its content suppliers and is protected by UK and international copyright laws. Unauthorized use of our content, including copying, reproduction, or distribution, is strictly prohibited without our express written consent. Any breach of this condition may result in legal action.
Third Party Services and Links
Our Site may contain links to third-party websites or services that are not owned or controlled by HealthyMe. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party websites or services. You acknowledge and agree that HealthyMe shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with the use of or reliance on any such content, goods, or services available on or through any such websites or services. It is your responsibility to read the terms and conditions and privacy policies of these third party websites before using these sites.
Limitation of Liability
To the fullest extent permitted by law, HealthyMe and our directors, employees, contractors, and affiliates shall not be liable for any damages, actions, claims, losses, liabilities and expenses of any kind arising from the use of this Site or from any information, content, materials, products, or services included on or otherwise made available to you through this Site, including but not limited to direct, indirect, incidental, punitive, and consequential damages.
Acceptable Use
As a user of our Site, you agree to use our Site legally, not to use our Site for illegal purposes, and not to:
- Harass or mistreat other users of our Site;
- Violate the rights of other users of our Site;
- Violate the intellectual property rights of the Site owners or any third party to the Site;
- Hack into the account of another user of the Site;
- Act in any way that could be considered fraudulent;
- Post any material that may be deemed inappropriate or offensive; or
- Create a link to this Site from another website or document without our HealthyMe's prior written consent.
If we believe you are using our Site illegally or in a manner that violates these Terms, we reserve the right to limit, suspend or terminate your access to our Site. We also reserve the right to take any legal steps necessary to prevent you from accessing our Site.
Privacy Policy
Your privacy is important to us. Please read our Privacy Policy carefully to understand how we collect, use, and protect your personal information.
Data Collection: We may collect personal information, such as your name, email address, and IP address when you use our Site. This information is used to improve our services, communicate with you, and ensure compliance with these Terms.
Cookies: Our Site uses cookies to enhance your browsing experience. By using our Site, you consent to our use of cookies.
Data Protection: We comply with the UK General Data Protection Regulation (GDPR). You have the right to access, correct, or request the deletion of your personal data. For more information, please refer to our Privacy Policy.
Disclaimer of Warranties
While we strive to provide accurate and up-to-date information, the content on our Site is provided on an “as is” and "as available" basis. We make no warranties, express or implied, regarding the Site’s operation or the information, content, materials, or products included on this site. HealthyMe does not warrant that the Site will be error-free, secure, or uninterrupted. You expressly agree that your use of the website is at your sole risk.
Changes
HealthyMe reserves the right to modify these terms and conditions at any time in order to maintain compliance with the law and to reflect any changes to the way we operate our Site. Any changes will be effective immediately upon posting on this page, and your continued use of the website following the posting of any changes constitutes your acceptance of those changes. When changes are made the “Effective Date” will be updated accordingly. We encourage you to review these Terms periodically.
Liability for Fees
If you choose to discontinue treatment at any point, you will be liable to pay for any consultations, investigations, or services rendered up to the point of your decision to discontinue treatment. HealthyMe reserves the right to charge for these services, and payment will be due upon receipt of the invoice.
Contact Details
If you have any questions or concerns about these Terms, please contact us at:
• Email: admin@healthyme-weightloss.co.uk
Privacy Policy
Last Updated: 4th September 2024
HealthyMe (“we,” “our,” or “us”) is committed to protecting and respecting your privacy. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website, www.healthyme-weightloss.co.uk (“the Site”). By using our Website, you agree to the collection and use of information in accordance with this policy.
Information we collect
We will collect the following types of information:
• Personal Information: When you use our Site or contact us, we may collect personal information that you voluntarily provide to us. This may include your name, email address, phone number, and any other details you choose to share.
• Usage Data: We may also collect information about how you access and use our Site (“Usage Data”). This may include your IP address, browser type, browser version, the pages of our Site that you visit, the time and date of your visit, the time spent on those pages, and other diagnostic data. The information we gather is not intrusive and we are unable to identify you as an individual.
• Cookies: Our Website uses cookies and similar tracking technologies to enhance your experience. Cookies are files with a small amount of data that may include an anonymous unique identifier. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, some parts of our Website may not function properly.
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How we use your information
We use your personal information for the following purposes:
• To Provide Services: To deliver information about our services and respond to enquiries.
• To Improve Our Website: To analyse how our Site is used, diagnose technical issues, and to improve its content and functionality.
• To Communicate with You: To answer questions or send you information you have requested, promotional materials, or other communications that may be of interest to you, where you have given your consent to receive such communications.
• For Legal and Compliance Purposes: To comply with legal obligations and to protect the rights, property, or safety of HealthyMe, our customers, or others.
Legal basis for processing your information
We process your personal information based on the following legal grounds:
• Consent: Where you have provided your consent, such as submitting your information on a contact form.
• Legitimate Interests: To improve our Site and services, communicate with you, and protect our business interests.
• Compliance with Legal Obligations: To comply with laws and regulations applicable to our operations.
Sharing your information
Under no circumstances do we sell, rent, loan, trade, or lease any personal information collected at our site, or otherwise transfer your personal information to third parties, except in the following circumstances:
• Service Providers: We may share your information with trusted third-party service providers who assist us in providing our service, conducting our business, or operating our Site. These providers are bound by strict confidentiality agreements.
• Legal Requirements: We may disclose your personal information if required to do so by law or in response to valid requests by public authorities.
Data retention
We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected or as required by law for legal and insurance purposes given the nature of the procedure undertaken. This is for the protection of both parties. When your information is no longer needed, we will securely delete or anonymise it.
Your rights
Under the General Data Protection Regulation (GDPR), you have the following rights regarding your personal data:
• Access: You have the right to request access to the personal information we hold about you.
• Correction: You can request that we correct any inaccuracies in your personal information.
• Deletion: You have the right to request the deletion of your personal information, subject to legal requirements.
• Objection: You may object to the processing of your personal information where we rely on legitimate interests as the legal basis.
• Data Portability: You have the right to request that we provide your personal information in a structured, commonly used, and machine-readable format.
To exercise any of these rights, please contact us using the contact details provided.
Security of your information
We implement appropriate technical and organisational measures to protect your personal information. To ensure security, prevent inappropriate disclosure or unauthorised access, we have put in place physical, electronic and managerial procedures to safeguard and secure the information we collect and only share information this is necessary and in a secure format.
Children's privacy
Our Site is intended for individuals aged 18 and over. We do not knowingly collect personal information from children under 18. If you are under 18, please do not provide any personal information on our Site.
Changes
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any changes will be posted on this page, and the “Effective Date” will be updated accordingly. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.
Contact Details
If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:
• Email: admin@healthyme-weightloss.co.uk